Operations Manager - Flooring

Company: Louisville Tile Distributors
Location: Wyoming
Posted on: February 15, 2020

Job Description:

Description:
Louisville Tile Distributors of Grand Rapids is seeking an Operations Manager. This position manages a staff of seven, customer relations, provides product knowledge, and provides leadership and sales team support. The successful candidate will demonstrate leadership through integrity, a positive work culture, daily operations excellence, and strong customer service skills. This is a full time, Monday through Friday position. Applicants must pass a post-offer drug screen and background check. Louisville Tile services all aspect of the tile, design and installation community. The successful candidate will demonstrate the ability to identify and provide information on tile characteristics, budgets and pricing, availability, installation and related guidance (floor preparation, setting materials, grouts, showers systems, transitions, etc).Louisville Tile has been a family owned business for over 60 years with 13 locations. We provide cutting edge tile and setting materials to residential and commercial customers in KY, OH, IN, TN, and MI. We offer careers in many fields and strive to promote from within. Our company has a family like environment with a caring culture. We were voted one of Kentucky's Best Places to work the last four years by our employees. Learn more about our Careers at Louisville Tile by clicking Benefits

• Monthly profit-sharing bonus
• 401(k) with employer match of 50% of the first 6%
• Health, dental, vision, short term disability, accident policy, cancer policy, and supplemental life
• Employer paid life insurance, long term disability, and employee assistance program
• 7 paid holidays.
  
  Requirements:
  Operations Manager Requirements
  • College degree (Associate is acceptable)
  • 5 years of management experience
  • Flooring or building material industry knowledge is preferable
  • Ability to communicate in a professional manner be it verbally or written
  • Comfortable using Microsoft Outlook email and calendar and Microsoft ExcelOperations Manager Desired Skills
    • Ability to lead a group to a common goal and demonstrate emotional maturity
    • Ability to grow and maintain customer relationships
    • Desire to be a product and technical knowledge leader
    • Desire to work closely with branch sales team on operational support, job issue resolution, and sales activities
    • Driven for personal growth
    • Excellent customer service skills
    • Ability to make independent decisions, judgement calls, and problem solve
    • Ability to perform basic mathematics calculationsOperations Manager Job Duties
      • Be knowledgeable on company policies and procedures, implement and maintain these at the branch
      • Contribute to Human Resources decisions such as staffing needs, disciplinary action, compensation of direct reports, managing time off, overtime oversight, time card approval
      • Responsible for commercial quoting and is an inside contact for the large commercial contractors, residential contractors, dealers, and designers
      • Know and be fluent with the corporate operating software system.Reporting
        • This position reports to the Vice President of Operations
        • Direct reports include showroom, admin, customer service reps, and warehouse associates with support provided to outside sales PI117994600

Keywords: Louisville Tile Distributors, Wyoming , Operations Manager - Flooring, Executive , Wyoming, Michigan