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Branch Parts Manager

Location: Wyoming
Posted on: November 21, 2022

Job Description:

Honnen Equipment Co., your authorized dealer for John Deere Construction & Forestry equipment. Since 1963 Honnen operated with a philosophy of not just meeting, but exceeding, customers' expectations. Honnen is one of the oldest and largest John Deere dealers in North America, now operating out of 11 locations in 4 different states covering the Rocky Mountain Region. Our mission here is to partner with our customers to provide superior value through the lowest owning and operating costs while representing world-class products. We offer our employees full benefits at competitive premiums as well as a contributing 401K, paid time off, paid holidays, and a performance based incentive program. For our service technicians/service staff we offer the opportunity and training to not only work on John Deere but also on other heavy equipment products as well. Sound like a team you would like to be a part of? Complete an application today! Position Summary: Position is responsible for efficient profitable operation of the Branch Parts Department. Manage employees to maximize the profitability and customer satisfaction for Honnen Equipment. Essential Job Functions:

  • Establish a parts department sales and operating budget.
  • Actively promote and merchandise parts.
  • Monitor cleanliness of the parts department.
  • Develop promotional programs.
  • Acquaint and train all parts department personnel with all the functions of the parts department and make sure they understand goals and policies needing to be observed.
  • Assign definite duties to specific parts sales people.
  • Visit with and assure customer complaints are handled properly and promptly.
  • Help develop and coordinate retail marketing plans.
  • Develop seasonal and special displays.
  • Train parts sales personnel in marketing techniques or make sure they receive training.
  • Make sure the parts sales staff maintains good knowledge of competitive parts.
  • Be responsible for hiring and the development of parts and sales staff.
  • Administer policies and procedures as established by dealership management
  • Interview, select, and hire personnel as needed following Honnen hiring procedures. EDUCATION AND CERTIFICATION REQUIREMENTS:
    • Bachelor's degree preferred but experience will be considered in lieu of degree. EXPERIENCE:
      • 5-7 years parts experience
      • 3 years management experience
      • Excellent Communication Skills
      • Customer Service mentality
      • Advanced computer skills Compensation:
        • Dependent on experience. Work Environment:
          • Warehouse and Office PM20 PI197112066

Keywords: HONNEN EQUIPMENT CO OF WYOMING, Wyoming , Branch Parts Manager, Executive , Wyoming, Michigan

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