Branch Manager
Company: Zatkoff Seals & Packings
Location: Saginaw
Posted on: May 3, 2024
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Job Description:
Description: The Branch Manager will direct and supervise the
staff and day-to-day operations in the assigned branch location,
ensuring delivery of quality customer service and achievement of
sales and business growth goals. They ensure products and services
meet customer satisfaction levels and manage and resolve conflicts
effectively and efficiently. This is a full-time position with a
complete benefit package, including excellent health benefits,
profit sharing, bonuses, company vehicle, expense account and cell
phone. This position has no set schedule and requires the ability
to work the amount of hours required to accomplish the job,
including holidays and weekends.Duties /
Responsibilities:DailyEngage with employeesReview branch measurable
reportsReview and follow up on quotes and related projectsReview
and record daily sales for branch and TSMsWeeklyCheck entire
facility for cleanliness and safety (interior/exterior)Complete
itinerary for Sales Manager and review itinerary for outside sales
staffMonitor parts flow for workload of quality and kitting
departmentsMonitor branch 60-day report and specific customer
priority parts listsContact each salesperson and review accounts,
LTAs, NDAs, pricing, negotiations, top accounts, markets,
etc.Record and review LinkedIn contactsApprove payroll and time off
requests as neededMonthlyMeet with each salesperson to review
WinValue/Sales Pipeline and verifiable outcomesMeet with VP of
Sales & Marketing to review top WinValue/Sales Pipeline projects,
pipeline and associated verifiable outcomesReview accounts
receivables over 60-days and develop action plansRecord stats and
monitor monthly branch CI goals and share with the branch team
membersMeet with Warehouse and Customer Service Supervisors to
review projects, personnel, and relevant aspects of the office and
warehouse functionsTravel with each salesperson at a minimum of
once per monthSubmit expense report to Accounts Payable
departmentQuarterlyConduct quarterly branch operations team
meetings for branch CI qualityProvide internal and external
training opportunities to ensure staff development including
comprehensive technical knowledge of products, applications,
features, advantages and benefitsVisit some of the top 20 accounts
in-personReview pipeline, sales and project goals, issues and
concerns with each outside salesperson to ensure alignment in
meeting expectationsReview and distribute Team Branch Award for
closest to forecast, highest growth % and highest growth
$YearlyReview status of CI goals to identify areas of improvement
and enter trackers to address each unmet goalForecast sales for all
accounts, and all payroll labor, including outside sales rating and
HR projectsComplete the strategic pricing power scorecard for
medium to large accountsEstablish CI goals for the following
yearComplete salesperson and staff evaluations for year-end
bonusesComplete 8D's for goals not met (ISO 9001)Develop and
present annual Branch Kickoff PowerPoint for the staff to review PY
performance and CY goals and expectations Throughout the
yearOversee all branch territory accountsAssist and evaluate
pricing, gross margin % progress/programs at major OEM accounts for
sales team and implement strategies to recognize new revenue and
margin opportunitiesGather, interpret, and disseminate market data
to maintain comprehensive knowledge of competitive products and
their activity in the marketplaceProtect top line sales of branch
accounts and manage the margin % and sales tonnage balance
challengeParticipate and manage any branch audits including ISO
9001, Intertek or customer auditsReview safety guidelines and OSHA
requirements, and provide staff education as applicableEvaluate
risks for branch including QA control, Non-compliance, late product
& other exposures relative to safety of vendors, staff, and
warehouse spacing requirementsCoordinate large-potential projects
for customers including new project evaluation plans, pricing,
stocking programs, etc.Conduct sales calls with Sales Manager and
suppliersManage customer emergencies as needed including QA and
vendor issues, etc.Manage excess inventory with TSMs and
customersImplement Zap It programs by coordinating salesperson,
customers and Zatkoff CorporateConduct Zap It reviews with customer
purchasing teams by reviewing reports with TSRs and customersReview
branch stats of Inventory Turns, Sales and Booking curves using
3/12 & 12/12 pressure curvesNotify team of changes which would
affect the distribution of productsSchedule property maintenance
and facility improvement projects as neededCommit to sustainability
in decision-making to drive innovation while protecting our natural
environmentSolicit improvement suggestions from team membersDevelop
a community involvement program for the branch, i.e., community
clean up events, adopt-a-family for Christmas, etc. Required
Skills/Abilities:Ability to meet sales targets and production
business goalThorough understanding of company policies and
proceduresExcellent organizational skills and attention to
detailExcellent interpersonal and customer service skillsExcellent
time management skillsAbility to work the number of hours required
to accomplish the job, including holidays and weekends. A high
degree of professionalism and ability to provide excellent guest
service with internal and external customersEducation and
Experience:Significant sales experience with proven track record of
successTechnical understanding of seals, gaskets, rubber, and
plasticRequirements:Required Skills/Abilities:Ability to meet sales
targets and production business goalThorough understanding of
company policies and proceduresExcellent organizational skills and
attention to detailExcellent interpersonal and customer service
skillsExcellent time management skillsAbility to work the number of
hours required to accomplish the job, including holidays and
weekends. A high degree of professionalism and ability to provide
excellent guest service with internal and external
customersPhysical Requirements:The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Prolonged periods
sitting at a desk and working on a computer.Must be able to lift up
to 15 pounds at times.Benefits:Zatkoff Seals & Packings offers all
full-time employees a full benefit package, including:Paid Time
OffPaid HolidaysMedical, Dental, and Vision InsuranceGroup Life
InsuranceAccidental Death and Dismemberment insuranceLong-Term
Disability InsuranceEmployee Assistance ProgramAdditional
Information:Zatkoff is an Equal Opportunity and Affirmative Action
Employer. Zatkoff is committed to ensuring equal employment
opportunities for all job applicants and employees. Employment
decisions are based upon job related reasons regardless of race,
ethnicity, color, religion, sex, sexual orientation, age, national
origin, disability, gender identity, genetic information, veteran
status, or any other status protected by law. Legal authorization
to work in the U.S. is required for all positions, and certain
positions may require specific types of legal work
authorizations.IndeedSponsored
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Keywords: Zatkoff Seals & Packings, Wyoming , Branch Manager, Executive , Saginaw, Michigan
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