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Guest Services Associate - $250 sign on bonus

Company: Concord Hospitality
Location: Wyoming
Posted on: November 23, 2021

Job Description:

We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities:As a Guest Services Associate, you have the responsible to give our guests the best hospitality experience they can have by:Preparing food and beverage for guests (bartending experience or desire to learn bartending a plus)Assisting guests efficiently, courteously and professionally at all timesMaintain a high level of service and hospitalityPromptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely mannerPost guest charges, collect payments and follow all cash handling procedures as required by ConcordHandle guest mail and messages with respect to privacy and professionalismBe knowledgeable of the hotel brand and various programs (travel programs, special offers)Be a great communicator to various departments and management on guest comments and concernsRespond quickly to incoming calls, lobby visitors and team members needing front desk assistanceMaintaining a clean and organized work environmentHave full knowledge of hotel safety and emergency procedureHere are some reasons our associates like working for us:Benefits (Full Time Associates only)We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.Why Concord?Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. Its important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.You take pride in your work, the hotel, and your employer to make sure we exceed our guests expectations. If this is you, we want you to contact us NowIf you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Keywords: Concord Hospitality, Wyoming , Guest Services Associate - $250 sign on bonus, Hospitality & Tourism , Wyoming, Michigan

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