Technical Helper
Company: Sears Holdings Corporation
Location: Wyoming
Posted on: January 8, 2021
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Job Description:
The Technical Helper is responsible for providing assistance to
Service Technicians on repair calls and shuttling necessary parts
and supplies for service repair completion. JOB
DUTIES/RESPONSIBILITIES: Rides with or meets Technician at
designated location to assist on service call Follows directions
provided by Service Technician to assist in completing product
repair, including, but not limited to assistance in lifting,
handling of tools, etc. Shuttles parts and supplies to Technician
when applicable Performs other duties as assigned REQUIRED SKILLS:
Ability to aid physically the Service Technician in the handling of
appliances or equipment to be repaired Ability to work variable and
flexible hours, including overtime as needed Ability to handle
stressful situations, and to work in a fast paced environment
Ability to apply appropriate safety procedures and equipment to
protect Company and customer assets Ability to communicate
effectively with the Service Technician and customer Ability to
read and utilize reports as needed Ability to read, write, and
speak English Ability to follow Quality Management System (QMS)
process guidelines Ability to maintain regular and consistent
attendance Ability to work well with others in a team environment
to deliver high performance results Outstanding customer service
skills Open to change, with the ability to implement change quickly
and effectively Ability to convey a positive image of the Company
in all actions and behaviors Excellent communication skills Good
listening skills PREFERRED SKILLS: Mechanical aptitude JOB
REQUIREMENTS: 18 years of age or older
Keywords: Sears Holdings Corporation, Wyoming , Technical Helper, IT / Software / Systems , Wyoming, Michigan
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