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IT Technician - Information Systems Administrator I

Company: Mercantile Bank
Location: Wyoming
Posted on: November 19, 2022

Job Description:

At Mercantile Bank, we are dedicated to our Customers, Employees and Communities. Our exceptional team members are committed to maintaining an environment of personal growth and development while providing professional and personalized service to customers and supporting our diverse communities. Employees are our most valuable asset!If you have an interest in joining a team that operates with INTEGRITY and PURPOSE, consider Mercantile Bank as a potential employer.
IT Technician Information Systems Administrator I
SUMMARYAs a member of Mercantile's IT team you will work closely with other forward-thinking technology orientated team members. You will manage and assist in a variety of responsibilities that ensure the efficient maintenance and support of the banks computer systems. You will manage projects and build relationships with your assigned vendors. You will enjoy getting to know employees who work throughout the bank and will feel a great sense accomplishment when you help them solve a problem.You would be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more!

  • Manage and maintain the bank's network infrastructure.
  • Assist with various Active Directory maintenance duties.
  • Provide support for the bank's windows server environment.
  • Manage and maintain the bank's phone system hardware and software.
  • Provide support for the bank's mobile device fleet.
  • Work with IT Technicians to administer an effective desktop hardware lifecycle, and pc image management program.
  • Provide support for the deployment and maintenance of the bank's servers, pc's, printers, and phone system.
  • Support end users by resolving helpdesk tickets in a timely and professional manner.
  • Support assigned technology vendor relationships.
  • Support and contribute to the creation and maintenance of documented procedures.
  • Comply with all laws, regulations, bank policies, and procedures.
  • Complete all required training on time.
  • Other job functions may be determined and required from time to time.
    • 3-5 years' experience
    • Bachelors Degree in Computer Science or Information Systems
    • Cisco Networking: Switch/Route preferred
    • Knowledge of Windows server operating systems (Active Directory, Group Policies, etc.), backup systems, server hardware, basic Linux
    • Experience with Microsoft Server environment (DNS, DHCP, NTFS permissions, etc.) preferred
    • Cisco CCNA or other network training courses preferred

      Do you have great verbal and written communication skills and enjoy working with, and helping others? Are you organized and able to lead a project from start to finish? Do you get excited when you solve a problem or find a more efficient way of doing something? If this sounds like you, apply today!

      We believe embracing human diversity makes us a better bank. We know it makes us better people.

      Employees with dissimilar backgrounds, perspectives, opinions and lifestyles help us understand the motivations and desires of our many different customers. Thus, we will strive to maintain a workforce that reflects the increasing diversity of the communities we serve by ensuring equal employment opportunity for all persons without discrimination on the basis of race, color, religion, sex/gender (including gender identity), national origin, age, height, weight, disability, medical condition, genetic information, sexual orientation, disabled or Vietnam era veteran, other forms of military status, marital status, or other protected characteristics.

Keywords: Mercantile Bank, Wyoming , IT Technician - Information Systems Administrator I, IT / Software / Systems , Wyoming, Michigan

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