Medical Assistant

Company: Aerotek
Location: Wyoming
Posted on: January 14, 2021

Job Description:

Description:These are intake specialist or QAA3s within the conduct management department within Wells Fargo. This team handles all internal investigations for employee risk or employee conduct issues. For example - they investigate harassment claims internally (however due to the global pandemic with most team members working from home, there is not a large influx of harassment claims to investigate). These team members will be handling all the intake an initial research/investigation for a variety of different employee conduct issues. One example the manager gave us is that right now, there is an influx of claims related to financial risk and PPP (paycheck protection plan/COVID assistance funds misconduct - ex. full time employee with WF who owns a side business, filed for PPP assistance and cashed the check which is a financial risk and is against the law.) Another example - they investigate harassment claims internally (however due to the global pandemic with most team members working from home, there is not a large influx of harassment claims to investigate). On a daily basis, these team members will pull emails and investigatory evidence from internal systems, emails, ICMP, etc. and will get the information ready to send and route to the internal investigator who handles the misconduct claim. Heavy research. These team members must have excellent communication skills, as they need to interpret policy, write and represent alleged misconduct correctly before sending supporting documentation to investigators. Will generate fact-passed summaries of each claim.Skills:Research and analytical skills, Policy review, Attention to detail, Excellent communication skills, Microsoft office suiteTop Skills Details:Must Haves: - 4+ years of experience in one or a combination of the following: quality assurance, financial services administration, loan documentation, loan servicing, underwriting or risk evaluation demonstrated through work or military experience - Excellent written communication skills - working experience in a research capacityAdditional Skills & Qualifications:From the hiring manager - candidates with above average communication skills and excellent written communication skills. Communication skills need to be very professional - all the case work and research they do to support or initially investigate the claim needs to be documented factually and without bias, as some of that information may be used in legal proceedings, depending on the severity of the case or complaint. The communication will then be delivered to the investigator who sees the claim through to completion, so excellent communicatoin is a non-negotiable. Please vet this in your screening process. Strong attention to detail skills. Desired Qualifications: Advanced Microsoft Office skills Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skillsExperience Level:Intermediate LevelAbout Aston Carter:Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing-- Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Wyoming , Medical Assistant, Other , Wyoming, Michigan