Medical Assistant
Company: Aerotek
Location: Wyoming
Posted on: January 14, 2021
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Job Description:
Description:These are intake specialist or QAA3s within the
conduct management department within Wells Fargo. This team handles
all internal investigations for employee risk or employee conduct
issues. For example - they investigate harassment claims internally
(however due to the global pandemic with most team members working
from home, there is not a large influx of harassment claims to
investigate). These team members will be handling all the intake an
initial research/investigation for a variety of different employee
conduct issues. One example the manager gave us is that right now,
there is an influx of claims related to financial risk and PPP
(paycheck protection plan/COVID assistance funds misconduct - ex.
full time employee with WF who owns a side business, filed for PPP
assistance and cashed the check which is a financial risk and is
against the law.) Another example - they investigate harassment
claims internally (however due to the global pandemic with most
team members working from home, there is not a large influx of
harassment claims to investigate). On a daily basis, these team
members will pull emails and investigatory evidence from internal
systems, emails, ICMP, etc. and will get the information ready to
send and route to the internal investigator who handles the
misconduct claim. Heavy research. These team members must have
excellent communication skills, as they need to interpret policy,
write and represent alleged misconduct correctly before sending
supporting documentation to investigators. Will generate
fact-passed summaries of each claim.Skills:Research and analytical
skills, Policy review, Attention to detail, Excellent communication
skills, Microsoft office suiteTop Skills Details:Must Haves: - 4+
years of experience in one or a combination of the following:
quality assurance, financial services administration, loan
documentation, loan servicing, underwriting or risk evaluation
demonstrated through work or military experience - Excellent
written communication skills - working experience in a research
capacityAdditional Skills & Qualifications:From the hiring manager
- candidates with above average communication skills and excellent
written communication skills. Communication skills need to be very
professional - all the case work and research they do to support or
initially investigate the claim needs to be documented factually
and without bias, as some of that information may be used in legal
proceedings, depending on the severity of the case or complaint.
The communication will then be delivered to the investigator who
sees the claim through to completion, so excellent communicatoin is
a non-negotiable. Please vet this in your screening process. Strong
attention to detail skills. Desired Qualifications: Advanced
Microsoft Office skills Strong analytical skills with high
attention to detail and accuracy Excellent verbal, written, and
interpersonal communication skillsExperience Level:Intermediate
LevelAbout Aston Carter:Aston Carter is a distinguished global
provider of recruitment and staffing services to companies
requiring highly specialized business professionals. As a Best of
Staffing-- Client and Talent leader, Aston Carter has an unrivaled
commitment to delivering first class service to clients and
business professionals across a variety of disciplines, including
Accounting and Finance as well as Governance, Risk and Compliance.
With more than 60 offices across Europe, Asia Pacific and North
America, Aston Carter provides local, regional and global expertise
to drive value and meet our customers' unique needs. Aston Carter
is a division of Aerotek. Aerotek is an operating company of
Allegis Group, a global talent solutions provider.The company is an
equal opportunity employer and will consider all applications
without regards to race, sex, age, color, religion, national
origin, veteran status, disability, sexual orientation, gender
identity, genetic information or any characteristic protected by
law.
Keywords: Aerotek, Wyoming , Medical Assistant, Other , Wyoming, Michigan
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