Conduent: Remote Bilingual Spanish Customer Service Associate

Company: Conduent
Location: Wyoming
Posted on: November 19, 2021

Job Description:

*Remote - Bilingual Spanish Customer Service Associate*Starting Pay at $15.50 per hourDo you have experience in customer service?Are you a great listener who is determined to create outstanding experiences for each customer you interact with?Are you a problem solver who can patiently listen to, understand, and address complex customer issues?Would you thrive working in the peace and quiet of your own home?If you answered yes to the questions above, we want to hear from you! We are actively seeking full-time agents to work from home delivering excellent customer service for our clients.In this role you will be assisting customers with their questions on their accounts and ensuring you resolve their issues in a compassionate and timely manner. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting.To be successful in this role, you should have excellent verbal and written communication skills, maintain the highest standards of quality, and guarantee customer satisfaction on every call. We provide your equipment for working from home and set you up for success with four weeks of paid training.Shifts are typically 11:00am - 7:30pm Eastern or 12:30pm - 9:30pm Eastern.Your schedule would be 4 weekdays plus Saturday.Minimum Qualifications:* Be at least 18 years or older* Have a High School Diploma, or equivalent* Be able to successfully pass a criminal background check* Have at least six months of customer service experience* Fluency in Spanish for both written and verbal communication* Preferably, have previous Contact Center and/or work from home experience* Be able to work independently with discipline and motivation to succeed in a virtual environment* Have excellent English written and verbal communication skills* Be courteous and friendly with a high degree of professionalism* Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WYIn return we offer:* $15.50 per hour* Paid Time Off* Health Benefits for you and your family, including medical, dental, vision starting day one* Ability to develop your skills and grow your career* An opportunity to work for a company passionate about helping peopleWe are currently *NOT *hiring in the following geographies:States: AK, CA, HI, MA, MTMetro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR Portland, MD Montgomery County, Seattle, WAJob Type: Full-timePay: $15.50 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Vision insuranceSchedule:* 8 hour shiftWork Location: Remote

Keywords: Conduent, Wyoming , Conduent: Remote Bilingual Spanish Customer Service Associate, Other , Wyoming, Michigan