Internal Account Specialist
Company: Alera Group
Posted on: June 25, 2022
Lighthouse, an Alera Group Company is seeking an Internal
Account Specialist position to join their Property and Casualty
team. Are you looking to be part of a company where you have
exciting opportunities to learn, grow and make a positive impact?
Join a team where each employee is empowered to listen generously,
speak straight, collaborate, and build each other up through mutual
accountability and shared success? If that is what you--------re
looking for, this is your chance to be part of an amazing
organization! Lighthouse is a full-service insurance agency,
offering comprehensive solutions in personal protection, commercial
insurance, and employee benefits. Our team offers innovative,
custom support based on authentic relationships and a deep
understanding of Michigan--------s insurance industry. With
cost-sharing options, in-house risk management and claims support,
and extensive data analytics, Lighthouse empowers you to work
confidently, hire confidently, grow confidently, and, ultimately,
live confidently. This position is responsible for a wide range of
behind-the-scenes services for our Lighthouse team and customers. A
successful Internal Account Specialist will have the service skills
needed to meet our internal and external customers-------- needs.
The ability to organize and prioritize work during high volume
periods to meet deadlines and expectations is critical to the
success of this individual. This position requires interaction with
Lighthouse leadership, colleagues, customers, carrier
representatives, underwriters, and vendor partners.
Support client-facing Account
Executives and Account Managers both proactively and
reactively.Manage daily transactions from various carrier partners,
including policies, endorsements, audits, and more.Process daily
mail tasks for client-facing team and re-direct work as
necessary.Audit and correct ImageRight documentation within daily
operations and log learning opportunities to be reviewed by
management.Complete underwriting correspondence tasks.Research
policy language/support client team with coverage
questions.Document conversations with clients and carrier
representatives and update all Lighthouse Group agency management
systems when necessary; ensure the accuracy of data in those
systems.Data integrity -----" data entry in AMS360 and ImageRight
file maintenance.Attend industry-related continuing education and
training courses.Support and work alongside vendor partners,
including but not limited to ReSource Pro and DocuSign.Support the
front desk and incoming calls as necessary. Qualifications
- Ability to read, analyze, interpret, and communicate insurance
- Self-starter, imaginative, and creative with good communication
skills (verbal and written).
- Thorough understanding of underwriting and coverage.
- Ability to understand workflows and identify opportunities to
streamline and improve the established process.
- Proficient in computer keyboarding.
- Capable of building positive relationships with other
associates and communicating the status of shared projects.
- Previous experience in the insurance industry.
- Possess or willing to obtain a Property, Casualty, Life, and/or
Health license in the first 6 months of employment. Equal
Opportunity Employment We--------re an equal opportunity employer.
All applicants will be considered for employment without attention
to race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran or disability status. If you--------re a
California resident, please read the California Consumer Privacy
Act prior to applying. #pandoIQ PandoLogic. Keywords: Insurance
Account Manager, Location: Wyoming, MI - 49519
Keywords: Alera Group, Wyoming , Internal Account Specialist, Other , Wyoming, Michigan
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