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Monitoring Engineer

Company: Meijer
Location: Wyoming
Posted on: January 23, 2023

Job Description:

As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community!Meijer Rewards

  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Care.com/back-up care assistance
  • Team member discount
  • Development programs for advancement and career growthPlease review the job profile below and apply today!As Monitoring Engineer, you perform a key role to ensure the overall IT availability across our data centers, cloud, distribution facilities, and stores through data driven insights and automation of IT service and operations management.

    **This position offers either Hybrid schedule: Monday-Wednesday in Grand Rapids MI office, Thursday-Friday remote; or Fully remote in the Meijer six state footprint of MI, IL, IN, OH, WI or KY.**.What You'll be Doing:
    • Collaborate across IT departments to integrate systems and process to deliver workflow automation through monitoring tools
    • Leverage ServiceNow, Dynatrace and other tools to ingest data and identify patterns to proactively detect incidents
    • Automate autonomous resolution for events though ServiceNow, Dynatrace and other platforms
    • Responsible for reducing Mean Time to Resolve (MTTR) incidents
    • Create, tune, and optimize self-healing automation across network, hardware, cloud, and applications
    • Serve as engineer/developer/integrator of ServiceNow, Dynatrace and additional automation tools
    • Create scripts, runbook automation,
    • Support day to day administration, maintenance, and management of monitoring tools
    • Enable CMDB though Automated discovery and mapping of an application and its infrastructure components (including cloud services)
    • Stay current of industry trends, monitoring products and analysis
    • Lead I&O data ingestion and analytics to create automated reports and dashboards with insightful metrics
    • Ensures monitoring products and integrations are functioning correctly and works with owners to modify as required.This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.What You will bring with You (Qualifications):
      • Bachelors degree in Computer Science, Computer Information Systems, Business Information Systems, Engineering or related discipline or equivalent work experience and technical training is required.
        • Minimum of 3-5 years experience with automation tools and other scripting technology
        • Experience in designing and building cross platform automation architecture
        • Experience using APIs and connectors to integrate systems to ServiceNow, Dynatrace or additional monitoring tools
        • Experience in designing solutions for reducing Mean Time to Resolve/ Mean Time To Detect (MTTR/MTTD) for enterprise applications
        • Experience in working with Cloud and hybrid infrastructure is preferredRequired
          Preferred
          Job Industries
          • Customer Service

Keywords: Meijer, Wyoming , Monitoring Engineer, Other , Wyoming, Michigan

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