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Product Owner - Customer Data Platform

Company: Disability Solutions
Location: Wyoming
Posted on: April 2, 2024

Job Description:

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...We are seeking a dynamic and experienced Product Owner to play a pivotal role in defining and implementing our Customer Data Platform and ensuring master data availability through Material and Customer Broker Products. As a key member of our agile team, you will be responsible for shaping user stories, prioritizing the team backlog, and ensuring that the team's efforts align with the overall product strategy.What you will do:

  • Collaborate with product management, the agile team, and shared services to deliver product features and functionality that exceed customer needs and align with business goals.
  • Work closely with product management to leverage customer feedback, research, market analysis, and data insights to validate and refine the product/service roadmap.
  • Participate in program increment (PI) planning, contributing to defining objectives, negotiating with stakeholders, and communicating the team's plan.
  • Identify, write, and prioritize user stories and bugs necessary for incremental value delivery to customers, covering new work, changes to existing work, and addressing production environment issues.
  • Engage daily with cross-functional teams to collaboratively solve problems, provide feedback, and ensure the successful completion of work.
  • Identify communication, training, metrics, and other needs to facilitate the implementation of solutions, collaborating with relevant teams to fulfill those requirements.
  • Collaborate with marketing, web, business leads, customer care, IT, and finance to identify, design, deliver, and report on assigned services/products.
  • Bring in a strategic understanding of event streams, customer data platforms, and APIs to guide and support the team in implementing robust and scalable solutions.
  • Prepare and actively participate in PI planning, iteration planning, backlog refinement, demos, and retrospectives.
  • Perform other duties as assigned.What you will bring to the table:
    • 2+ years of business or systems analysis experience required.
    • 2+ years of product owner experience preferred.
    • 1+ years of using lean and/or agile approaches to develop solutions preferred.
    • Experience with the Scaled Agile Framework (SAFe) is a plus.
    • SAFe Product Owner/Product Manager certification is a plus.
    • Technical understanding of event streams, customer data platforms, and APIs.
    • Bachelor's Degree in Information Technology, Business Administration, or a related field is required.If you are passionate about driving product excellence, collaborating with diverse teams, and delivering solutions that make a real impact, we invite you to bring your skills and expertise to our team. Join us in shaping the future of our Customer Data Platform and Master Data initiatives with a focus on cutting-edge technologies.BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.Gordon Food Service is an equal opportunity employer.All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.All Gordon Food Service locations are tobacco-free.Gordon Food Service is a drug-free workplace and drug tests all employees.

Keywords: Disability Solutions, Wyoming , Product Owner - Customer Data Platform, Other , Wyoming, Michigan

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