Outbound Call Center 2nd Shift - Hybrid
Company: Versiti, Inc.
Location: Grand Rapids
Posted on: April 20, 2024
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Job Description:
Outbound Call Center 2nd Shift - Hybrid
Job Locations
US-MI-Grand Rapids
ID
2024-9635
Category
Customer Service and Support
Position Type
Full Time
Overview
Versiti is a fusion of donors, scientific curiosity, and precision
medicine that recognize the gifts of blood and life are precious.
We are home to the world-renowned Blood Research Institute, we
enable life saving gifts from our donors, and provide the science
behind the medicine through our diagnostic laboratories. Versiti
brings together outstanding minds with unparalleled experience in
transfusion medicine, transplantation, stem cells and cellular
therapies, oncology and genomics, diagnostic lab services, and
medical and scientific expertise. This combination of skill and
knowledge results in improved patient outcomes, higher quality
services and reduced cost of care for hospitals, blood centers,
hospital systems, research and educational institutions, and other
health care providers. At Versiti, we are passionate about
improving the lives of patients and helping our healthcare partners
thrive.
Position Summary
This entry-level, contact center role, is responsible for
recruiting current and past donors by creating an exceptional donor
experience through assigned outbound call activity for any of our
sites as well as other phone-related tasks. This position is
accountable for individual metrics as well as meeting monthly team
collection goals.
Responsibilities
Qualifications
Education
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Keywords: Versiti, Inc., Wyoming , Outbound Call Center 2nd Shift - Hybrid, Other , Grand Rapids, Michigan
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