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Vendor Support Specialist

Company: Gordon Food Service
Location: Wyoming
Posted on: October 4, 2019

Job Description:

The Vendor Support Specialist responds to vendor inquiries and resolves vendor payment disputes.

What you will do:

* Manage vendor disputes and assists with dispute resolution while providing excellent customer service

* Performs research and resolve advanced discrepancies.

* Investigate and respond to vendor issues - payment inquiries, payment discrepancies

* Respond to and resolve urgent credit hold situations.

* Escalates vendor risk (red flags) and status to leadership where necessary

* Enter new and maintain existing agreement items, rates, and customer lists as requested.

* Have awareness and understanding of vendor metrics to identify situations requiring action or further analysis.

* Communicates with internal as well as external customers and vendors

* Trains new system users including vendors and internal GFS employees and provides support

* May serve as the main contact between Stores and Vendors for Direct Store Delivery (DSD) Invoice Discrepancy Processing.

Are you a good fit for this position?

* Two or more years of customer service or finance/accounts payable or receivable experience

* Excellent customer service skills

* Knowledge of Google Platform

* Strong Excel skills

Find out more about our values, culture, and benefits at gfs.com/careers

Be part of it!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. :

If you require a reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words \\"Accommodation Request\\" in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and drug tests all employees.

Keywords: Gordon Food Service, Wyoming , Vendor Support Specialist, Other , Wyoming, Michigan

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