WyomingRecruiter Since 2001
the smart solution for Wyoming jobs

Work at Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Midland
Posted on: October 21, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Wyoming , Work at Home Bilingual Customer Retention Expert (English/Spanish), Other , Midland, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease
Description: br br 24 Months and You OWN IT - Ownership has never been easier or quicker . - Start building your
Company: USXpress
Location: South Bend
Posted on: 11/19/2019

CDL-A Truck Driver: Earn An Extra $12,000 Your First Year - $1000 Paid Every Month!
Description: LIMITED TIME U.S. Xpress is now offering an EXTRA 12,000 IN YOUR FIRST
Company: U.S. Xpress
Location: South Bend
Posted on: 11/19/2019

Speech Therapist (SLP) Travel Job
Description: Jackson Therapy Partners has immediate travel opportunities for experienced Speech Language Pathology professionals SLP in Indiana. Get the stability, benefits amp perks of a permanent position, (more...)
Company: Jackson Therapy Partners
Location: South Bend
Posted on: 11/19/2019


Delivery Driver Associate (245803)
Description: Become a Delivery Driver Associate for a contracted Amazon Delivery Service Partner DSP . We deliver packages 7 days a week, on 10 hours shifts from 7:15 am to 5:45 pm.Contracted Amazon Delivery Service (more...)
Company: 101 Express LLC 1XPR
Location: South Bend
Posted on: 11/19/2019

Now Hiring: (PT) Few Minutes Gets You $300 For Questionnaire
Description: 1 Enter Email 2
Company: Part-Time-Cash
Location: South Bend
Posted on: 11/19/2019

CDL A Truck Driver - Regional Positions
Description: What MATTERS To You MATTERS To Us Your preferences. Up front, we ask where you want or don t want to drive, and we try to accommodate those interests.Your experience and earnings. We offer starting pay (more...)
Company: Sisbro
Location: South Bend
Posted on: 11/19/2019

Platinum Insurance - Get Lucrative Income - South Bend
Description: Make a great living in a career with purpose and potential.Platinum markets
Company: Platinum Supplemental Insurance
Location: South Bend
Posted on: 11/19/2019

New Pay Package and 401K Program Starting January 1st!
Description: New pay package and 401K program starting January 1st 2019 br Thank you for your interest in Transport Designs. We are a family friendly trucking company with 280 trucks and 850 trailers. For the past (more...)
Company: Transport Designs, Inc.
Location: South Bend
Posted on: 11/19/2019

Class A CDL Lease Purchase Program
Description: 888 905-0541 or apply online below today. br br Are you ready to take your career to the next level br Now is a great time to Lease Purchase your own truck br Don't just control the wheel,
Company: American Central Transport
Location: South Bend
Posted on: 11/19/2019

Platinum Insurance - Get Lucrative Income
Description: Make a great living in a career with purpose and potential. br Platinum markets supplemental
Company: Platinum Supplemental Insurance
Location: South Bend
Posted on: 11/19/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Wyoming RSS job feeds