WyomingRecruiter Since 2001
the smart solution for Wyoming jobs

Service Technician

Company: Computer Task Group - CTG
Location: Wyoming
Posted on: February 3, 2020

Job Description:

Position: Service Technician Location: Grand Rapids, MI Duration: 12 month contract Compensation: $21.34 / hour (No paid time off, vacation, holiday, or sick time). Misc: This position requires driving, candidates must have reliable transportation, public transportation is not allowed. Transportation Requirements: Must be of a size that provides enough space to allow for the transport of assigned parts inventory. The vehicle must be able to secure property (parts, tools, and electronic equipment) provided to the contractor. The vehicle must be maintained in good working order (pass safety inspections). The vehicle appearance is reflective of professional service delivery. Contract personnel must ensure that the vehicle being used is properly licensed and insured at the level required for business use. Must possess a valid drivers license at all times. Description: Provide repair and service support in customers location, working with Low to Mid-Range office products in a break/fix mode and production products in a preventative maintenance mode. In addition this position requires the individual to: Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance. Take responsibility for customer satisfaction by providing timely and courteous service with minimal support from other personnel. Observe all service call procedures including preliminary notification to the customer of call receipt with an Estimated Time of Arrival (ETA) whenever possible. Keep service management informed of potential customer issues if unable to resolve. Participate as a full member of a service workgroup and contribute to the groups productivity. Demonstrate the required product proficiency by successfully completing the product training. Perform mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level. The FRUs may be electrical, electronic or mechanical in nature and are defined during product training. Diagnosis and repair using product manuals, AC-DC multi-meter, and fault codes. Accurately report all activities and time using the prescribed methodology to ensure accurate customer records and internal records. Management of assigned parts, tools and any other assets provided. Communicate with customers the status of their current service call and address any other service concerns they may have with the product. Present a professional image in all interactions and behaviors. Provide timely and courteous customer service to facilitate customer satisfaction. Meet and/or exceed all required standards, such as customer Notifications (ETA), Response Time, Product Repair Hours, Parts Cost, First Time Fix, and Call-Backs. Additional Requirements, Skills and Qualifications: Candidates must be able to successfully pass a drug-screening, DMV and background check. Candidates must successfully pass a baseline assessment of competencies with electrical, mechanical, measurement, computer, and essential tools used. This includes: Tools (understanding of drivers, multi-meters, volt meters, amp meters, potentiometers, oscilloscopes, cutters, wire strippers, pliers, rulers, etc). Measurements (Fractions, Decimals, Metric and Standard etc). Mechanical (understanding of the physics or gears, belts and levers. Screws, bolts, washers, putting equipment back together). Electrical (understanding of voltages (AC/DC), amps, resisters, circuits, transformers, working a breaker box or circuit board, symbols, color codes of wires, measuring electricity, components and diagrams) 220 / 110 Power 3 Phase Electricity Industrial Electricity and Digital Electronics Computer (general PC, internet, IP configuration, installing memory into a motherboard, installing drivers, upgrading performance, troubleshooting, and application use). Work overtime on an occasional basis. Be available for work during their assigned work day/s. Report to their first call when their assigned workday assignment starts. Unless otherwise notified by the company, contractors will wear a company badge. Responsible for providing reliable transportation to service calls. Able to work independently and/or on a team with minimal supervision. Shows pride in work and pays attention to detail. Interested in improving technological skills. Contractor must agree to comply with all security arrangements required by the customer. Possess good verbal and written skills, and can communicate effectively. Ability to manage multiple tasks. Able to interact with a diverse population (administrative to executive). The position requires the ability to lift and /or move thirty (30) pounds. Required: Experience or formal training in AC-DC electrical/electronics required. Functional knowledge and application of a multi-meter. Field experience as a technician working with business technologies such as PCs, network connected printers and networked FAX equipment. A+ or N+ certified is a plus. PC skills are required for this position. Skill demonstration required in IE Navigation, File saves and moves, Internet connectivity. Also required is a functional knowledge of Microsoft Operating Systems (XP, Windows 7) and Microsoft Office Applications (Word, Excel). The position also requires using the PC for data entry, troubleshooting, and web access. Proven excellent customer service skills. Education/Experience: A certificate or diploma from a recognized technical school, or college in the field of electronics, electrical repair, reprographics, or a related field. Two (2) or more years of related field experience as a technician may be substituted for the certificate/diploma.

Keywords: Computer Task Group - CTG, Wyoming , Service Technician, Professions , Wyoming, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Company Truck Driver - CDL-A
Description: CDL-A COMPANY TRUCK DRIVER JOBSSave For Your Future With J R Schugel Enjoy NEW OTR PAY Join the carrier who puts drivers first: J R Schugel. As a 100 employee-owned company, J R Schugel now offers (more...)
Company: J&R Schugel Trucking
Location: Flint
Posted on: 02/26/2020

Lyft Driver - Earn Extra Cash
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Lansing
Posted on: 02/26/2020

OTR Owner Operator Careers - Paid Deadhead! (Flint,MI)
Description: Owner-Operators-The Choice Is Yours SEEKING CLASS A AND CLASS B OWNER OPERATORSYou must own your own Class 7 or Class 8 truck to be considered for employment.As an Owner-Operator with Tran Stewart, you (more...)
Company: Tran Stewart Trucking
Location: Flint
Posted on: 02/26/2020


Lyft Driver - Supplement Your Delivery Income
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Lansing
Posted on: 02/26/2020

Truck Driving Jobs - Owner Operators - Earn up to $1.50 CPM!
Description: APPLY TODAY br br Truck Driving Jobs - Owner Operators - Earn up to 1.50 CPM Earn more at Marten with industry leading pay Apply Online or Call 608-571-2081 Today CDL A Truck Drivers - Marten has (more...)
Company: Marten Transport
Location: Flint
Posted on: 02/26/2020

Lyft Driver - Earn Extra Cash
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Lansing
Posted on: 02/26/2020

Truck Driving Jobs - Regional - At Least $1,000/wk Guaranteed!
Description: APPLY TODAY br br Truck Driving Jobs - Regional - At Least 1,000/wk Guaranteed Immediate Detention Pay that could add up to an extra 6,000/yr Apply Online or Call 608-400-4278 Today With Marten's (more...)
Company: Marten Transport
Location: Lansing
Posted on: 02/26/2020

Delivery Driver Partner
Description: goPuff, the largest and fastest convenience delivery app out there, is looking for delivery partners to deliver through goDrive, an app that connects Delivery Driver Partners with customers who have better (more...)
Company: goPuff
Location: Lansing
Posted on: 02/26/2020

CDL A Truck Driver
Description: Trucking Jobs for Company Drivers and Lease OperatorsDedicated Routes AvailableDriver Benefits:Weekly pay of 1,150 to 1,250Weekly home timeNo-touch freightLate-model equipment - 2018 to 2020
Company: Hirschbach Motor Lines
Location: South Bend
Posted on: 02/26/2020

Class A CDL - Team Truck Driver
Description: br br Team truck drivers are among the highest compensated in Schneider's fleet. Team driving jobs in our Van Truckload Division feature a predictable work schedule, up to 0.56 per mile starting (more...)
Company: Schneider
Location: Grand Rapids
Posted on: 02/26/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Wyoming RSS job feeds