Member Service Representative (MSR)-I
Company: BlueOx Credit Union
Location: Wyoming
Posted on: February 1, 2025
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Job Description:
Description:***Bilingual Spanish Preferred***Join our team and
make a positive impact! Experience the Ignite culture and enjoy a
professional, fun, and rewarding career. We pay and reward for
knowledge, expertise, integrity, and dynamic personalities. At
Ignite, we are committed to putting our members first and are
looking for diverse, energetic, goal-oriented professionals who
share the same passion to serve our members and communities as we
do.Benefits Offered:Bi-weekly 401(k) Match and Profit
SharingEducation reimbursementUp to $600 in wellness reimbursement
annually - fitness equipment, gym membership, massages, etc.Full
Medical, Dental, Vision, and Prescription Insurance coverageHealth
Savings Account with bi-weekly Employer ContributionsEmployer Paid
Life InsuranceEmployer Paid Short and Long Term Disability
coveragePet InsuranceHealth Advocacy SupportGenerous Paid Time
Off13 Paid HolidaysEmployee Assistance ProgramsMonthly commissions
and incentivesEmployee Appreciation EventsCommunity Volunteering
OpportunitiesPerformance and Discretionary Bonuses--- and
moreRequirements: ***Bilingual Spanish Preferred*** The Member
Service Representative assists members with their financial
transactions, involving paying and receiving cash and other
negotiable instruments. The Member Service Representative is
expected to acknowledge and greet all members immediately upon
entering the branch. The Member Service Representative maintains a
balanced cash drawer and corrects errors as they arise. The Member
Service Representative recommends other products and services to
our members with a heavy focus on electronic services that can
enable our members to self-serve.Process normal day-to-day teller
transactions for members at the teller line. Answer questions about
products and services and resolve problems within their ability to
do so. Always maintain an adequate cash drawer; this includes
buying and selling currency from the vault as necessary through
proper channels.Identify cross-sell opportunities and cross-sell
credit union products, services, promotions, and credit union
initiatives that support credit union growth and
sustainability.Answer member inquiries and refer members to the
proper service area for issues that cannot be resolved or met at
the teller line. Expected to safeguard member information with the
highest level of confidentiality of all information
obtained.Perform miscellaneous tasks including but not limited to
scanning, computer input, updating member records, mail payments,
night deposit, and outbound calls.If you are an expert in
hospitality, love people, and have a passion for advancing lives,
apply today!Ignite Credit Union provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, gender, sexual
orientation, gender identity, national origin, age, height, weight,
disability, genetic information, marital status, amnesty, status as
a covered veteran, or any other status or characteristic protected
by applicable federal, state and local laws.Compensation details:
15.75-17.75 Hourly WagePIc7f1e6878b20-25660-36572142
Keywords: BlueOx Credit Union, Wyoming , Member Service Representative (MSR)-I, Sales , Wyoming, Michigan
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